Return Policy

Requirements for a Return • You can call customer service within 5 days after delivery. • The item is still in NEW condition • All Clothing items must not be WORN • All clothing items must carry their tags, seals and all accessories intact • Watches must carry all packaging including manuals, warranty cards • Shoes must remain in their packaging box   HOW TO RETURN • Call the customer care line (0817 774 4881, 0817 774 4882, 0817 774 4883) or send a mail to to arrange a retrieval. • For Lagos, Abuja and Port Harcourt; We will arrange a retrieval from the same delivery location or advise you to drop off at our Courier Partner Hubs • Other states will have to drop off at our Courier Partner’s Hubs or send to our address in Lagos directly • Upon receipt of this item(s), we will conduct a proper quality check to confirm validity of the return. • If Valid, we shall credit you with a store voucher the cost of the item (excludes shipping fee) so you can use on for your next shopping. • If you choose the option of Cash Refund, your account shall be credited within 5days. • If Invalid, we shall send the item back to you Please allow for 7days after retrieval for Lagos Orders; 14 days for orders outside Lagos.